Terms and Conditions

Welcome to Pet Gravity Ball,

the online shop for the perfect plaything for your furry friends! Our terms and conditions set out the rules for using our site, ordering products, and making purchases. By using our site, you accept these terms and conditions, so please read them carefully.

1. Product Information Pet Gravity Ball offers a range of products, including our signature Pet Gravity Ball, specifically designed for cats. We do our best to provide accurate product descriptions and images on our website, however, please note that the actual products may differ slightly from the images shown.

2. Ordering and Payment You can order products from Pet Gravity Ball by adding them to your shopping cart and completing the checkout process. We accept payment by credit card, PayPal, and other payment methods specified on our website. Once your payment has been processed, we will send you an order confirmation email.

3. Shipping and Delivery We offer shipping to the continental United States and typically ship orders within 7-10 business days. Shipping times may vary based on your location and other factors beyond our control. If there is any delay in your order, we will notify you as soon as possible.

4. Returns and Refunds We strive to provide the best quality products, but if for any reason you are not satisfied with your purchase, we offer a 14-day return policy. To initiate a return, please contact us at help@pettgravity.com. Returns must be in the original packaging, unused and in a resalable condition. The customer is responsible for the cost of return shipping, and the original shipping cost is non-refundable.

5. Warranty Pet Gravity Ball products come with a 90-day warranty against any defects in materials and workmanship. If you have a problem with your product within the warranty period, please contact us at help@pettgravity.com, and we will do our best to resolve the issue.

6. Intellectual Property Pet Gravity Ball and all content on our website, including text, images, and logos, are protected by copyright and trademark laws. You may not use any of our intellectual property without our express permission.

7. Changes to Terms and Conditions Pet Gravity Ball reserves the right to make changes to these terms and conditions at any time. If we make changes, we will post the updated terms and conditions on our website. Your continued use of our site after changes are made constitutes your acceptance of the revised terms and conditions.

8. Governing Law These terms and conditions and your use of the Pet Gravity Ball website are governed by the laws of the United States. Any disputes arising from or related to these terms and conditions or your use of the Pet Gravity Ball website will be resolved in the courts of the United States.

9. Contact Us If you have any questions about these terms and conditions, please contact us at help@pettgravity.com. We are here to help and want to make sure you have a positive shopping experience with Pet Gravity Ball.